MERCHANT ONBOARDING FRAMEWORK
Merchant Onboarding & Approval Process
Aurex supports structured merchant partnerships through a disciplined onboarding framework designed to ensure compliance, operational alignment, and transaction integrity.
Application Submission
Merchants must submit:
- Completed Merchant Application Form
- Company registration documents
- Director identification documentation
- Proof of business address
- Banking confirmation letter
- Description of business activities
Additional documentation may be required depending on risk profile.
Business Activity Review
All merchant applications undergo a structured review process to assess:
- Nature of goods/services offered
- Regulatory exposure
- Geographic footprint
- Transaction risk profile
Aurex reserves the right to decline applications that fall outside its risk tolerance parameters.
Risk Classification
Merchants are classified according to internal risk categories.
Higher-risk classifications may require:
- Enhanced due diligence
- Additional documentation
- Adjusted settlement cycles
- Increased monitoring
Integration & Technical Setup
Upon approval:
- API credentials are issued
- Payment gateway integration begins
- Settlement account details are confirmed
- Transaction reporting access is provided
Settlement Terms
Settlement cycles are determined by:
- Merchant risk category
- Transaction type
- Operational requirements
Aurex reserves the right to hold, delay, or review settlements in the event of:
- Disputes
- Chargebacks
- Regulatory concerns
- Suspicious activity
Ongoing Monitoring
Merchant relationships are subject to continuous review.
Failure to comply with operational or regulatory requirements may result in:
- Transaction suspension
- Settlement delays
- Account termination